For customer service, please call (925) 354-3496.
Currency of transactions are in U.S. dollars.
Returns
If for any reason, you are not completely satisfied with your purchase, you may return it for a full refund, minus shipping charges (if any).
Exchanges
If you received a faulty item and would like to exchange it for a new one, simply place another order for the desired item and return the faulty item to us.
Packing & Sending Your Return
The way you return an item to us will depend on whether you are returning an item you ordered yourself, or received as a gift. You will need to pay for shipping.
Returning an item you ordered yourself
1. Re-pack your unused item in the original packaging.
2. Include the original packing slip.
(If you have lost the packing slip, we’ll be happy to look up your order number which will be used to ensure your return is processed correctly. Call us for the order number and include it with your return.)
3. You will need to pay for shipping.
4. Ship to: Your Sacred Destiny, (call for address)
Returning an item you received as a gift
Keep in mind that after you return your gift, the refund will go to the gift purchaser.
1. Re-pack your unused item in the original packaging.
2. Include the original packing slip.
(If you have lost the packing slip, we’ll be happy to look up your order number which will be used to ensure your return is processed correctly. Call us for the order number and include it with your return.)
3. You will need to pay for shipping.
4. Ship to: Your Sacred Destiny, (call for address)
Unfortunately, YourSacredDestiny.com can not be responsible for returned packages lost in transit.
Sorry, we cannot accept COD deliveries. If you have any questions about the status of your return, contact us via e-mail (ShamanDani@YourSacredDestiny.com) or call us at 925-354-3496.
Allow up to four weeks from the shipping date for your account to be credited and up to 1-2 billing cycles for the refund to appear on your credit card statement.
Last revised on 4/2/2020.